Our Reviews

Great service and very timely. Thank you Chuck Olson

Chuck Olson Chevy was the first place I looked in my search for a 2025 suburban. I talked with a Young man but I guess he didn’t last long because when I came back he no longer worked there. He did help me test drive a suburban and a Tahoe. I also looked at Chevy of Everett, Pierre Chevy and Pierre Ford. I really wanted the cypress gray suburban but that color was very hard to find in a suburban or Tahoe. I almost bought a suburban from Pierre Chevy but the only RST was top of the line without being a wild Country model and they just couldn’t come down in price enough. Mike the Greek kept in touch after the first salesman left so I ultimately came back to chuck olson. I was exhausted after all the searching. Mike helped me with a Tahoe you had on order but the price was too high so I ultimately settled for a Gray/Silver color Tahoe RST you had on the lot. Mike was very helpful and I enjoyed talking with him. As for the vehicle so far, I’ve noticed the right exhaust tip is crooked, the rubber mats in the cargo area don’t fit quite right almost like they aren’t actually ment for this vehicle. They seem very cheep. Velcroed on with a sticker thing that already came loose. There is a rattle in the back when going over bumps that’s very unsettling to me. It’s only been a couple days so I haven’t hardly got into all the bells and whistles yet. Hopefully we can get these couple things fixed in a timely manner. I will be reaching out on Monday Thank you JIM .

very quick helpful as well as reliable amazing customer service

from scheduling to pick up everything was great! Great communication throughout the process and fair pricing.

Helpful sales staff very fair deal on my new truck

Fast on time service

It was an easy and professional experience.

Couldn't have gone smoother.

My expectations were exceeded

Great!

I am very happy with the service received and the offer for a loaner. Todd is great!

TOP NOTCH! EXCELLENT CUSTOMER SERVICE

Daniels did it again! Best service manager ever!

Great experience!

Overall good. However, I placed the order in April of last year. For awhile there was no information. The person who I was communicating with left the dealership and I was not handed off to anyone else. I had to go to the dealership again to get connected with someone. They left the dealership too and again I was left with no contact and no information about my order. Finally I was connected with Jim and from there it was smooth sailing. I checked in every couple of weeks and am satisfied with the level of communication I received from him. The GM website however is not great. It would take a week or more for events that Jim knew about to result in an update to me via email, and even longer for it to show up in the website. I think GM has a lot of work to do on the transparency dimension of car orders. For the dealership my feedback is that there should be a way to track and hand off customers who are waiting for orders from one representative to another when they leave the dealership. The actual sale experience once the car arrived was perfectly smooth.

Todd took good care of us and our car.

Everything amazing

A friendly greeting on arrival. Oil, filter and coolant changes were quickly completed.

good sale,

Todd knows what he is doing

My salesperson was Mike, and he was great, very knowledgeable, and answered all of my questions about the car.

Todd at the front desk was very helpful The reason I say that is I was very concerned about how much it was going to cost and Todd eased My worries like Human to Human The Lift home was very nice

I brought my car in for a full service, warned them of specific issues in advance, and agreed to delay the appointment by a week at their request. I left the vehicle with the shop for two days only to be told required replacement parts weren’t available and I had to return. They vacuumed only the driver’s footwell (passenger and rear footwells were ignored), and the rearview camera still needs replacement. Given I paid for a full checkup, warranty work, fluids, and filter replacement, I expected the job to be completed in one visit. Disappointed with the incomplete service and lack of parts availability, would appreciate better coordination and follow-through.

Friendly and fast. Jake was great and made sure I was taken care of.

Seamless service appointment from start to finish

I had a wonderful experience at Check Olson Chevrolet. This is my second car I bought from here(2023 suburban &2025 blazer EV). The staff (Jim , mason&Jake)was friendly, honest, and made the car-buying process simple and stress-free. They helped me secure a great deal on my car and made sure I understood every step. I truly appreciate their professionalism and customer service!

Very upfront and a real comfortable and actually enjoyable experience.

Daniels did a great job on my Colorado.

Very professional and fast service What a amazing experience, Salesman Mike C. Was very helpful and patient, Kellen was excellent in explaining everything to me, Henry was open to helping me and communicating extremely Well. Best Car shopping experience i have ever had.

Todd was very helpful, he went above and beyond researching a tire rebate issue I’d been having with GM. He also gave me clear advice on what to expect with my Bolt - thanks To

Dealer was professional and quick at finding the problems and repairing, very happy with Dealer. Disappointed that our Chevy truck is needing parts that are not consumables replaced at only 100k miles. Not so happy w/ Chevy quality

Service was quick, everyone I interacted with was professional and polite , and it ended up cheaper than expected which was a nice surprise.

I trust Todd Reynolds as my advisor ; he genuinely cares about his clients interests and provides reliable advice Todd Reynolds is an excellent advisor. I actually came back to Chuck Olson specifically to work with Todd again - he’s extremely honest. Tom and I are both loyal Chevy customers especially Tom, Who always has to have Chevy.

Being that there has been a recall on the 6.2 engine the initial remedy was to upgrade oil to 40 weight. Upon inspection of the oil was there any debris in the old oil. That would give us a clue if there was any rod, or crank bearing wear or lifter issues

Tires we not rotated, appointment was a two month wait.

Went fine. Did have one glitch. Tire sensor activated next day. Check Tire monitoring system message. I checked vehicle status and used Tire pressure learning feature which cleared the sensor.

Had a drive failure and pleasantly surprised to find the warranty had recently been extended so it was covered.

Always an easy experience.

Problem solved promptly and professionally. The service department at this dealership is outstanding, especially Daniels Dojhan.

Mike was great. Honest and upfront. I am very pleased with my experience.

The staff is very awesome. They are very helpful to find good car.

The service staff was efficient and courteous. Ivan always count on Chuck Olson Chevrolet’s service department doing a great job for me.

I had new wheels installed on a 2025 Corvette. Everything from making the appointment through the actual install went perfectly. Nice to have a service performed these days without any problems.

Great service. I am a frequent customer - I always get polite, friendly and fast service. My bill is always in line, with explanations suitable for me. I don't feel diminished or insulted just because I'm fairly ignorant of how cars work.

Brought my 2023 Bolt in for it's 7,500 mile check-up. Greater immediately upon arrival by Cory. I scheduled in advance online, so he was ready for me. Within an hour, I received a text that the work was completed and I was ready to go.

I would like to thank Todd for being so friendly and helpful. My car works beautifully now.

Always great service. We purchased a set of tires for my Camaro, with which the service team has consistently taken great care of.

Daniels ordered parts. Scheduled me soon and did a great job.

Trust is a rare commodity and all my experiences with the gentlemen at the service counter is ALWAYS positive. They explain what is going to happen in the process, call when they say they will and answer all my questions. For a woman who doesn't speak automotive - this is exceptional and much valued by me.

Todd Reynolds took the best care of me and my car while at Chuck Olson Chevrolet.

I’m glad they had an opening for me to come in last minute thank you

Service was fast and without sales pressures to do more.

ALL, GOOD EXCEPT THEY ONLY VACUUMED THE DRIVER SIDE

Massive dent in my passenger side door. 2600 sunroof repair on a 2.5 year old suburban. I’m miffed

Chuck Olsen is the best! I’ve been bringing my vehicles to Daniels in the service department for years and have always been taken care of. I can’t say enough good things about Daniels and the service department. I just purchased a C8 Corvette from Justin and the experience was excellent. I met the manager Jim, finance manager Kellen, Mike and Henry. All pros that made the buying process easy. While waiting I got to watch them work together and with other clients, it really is a great shop! Looking forward to working with Chuck Olsen and their team in the future.

Friendly, convenient and effecient!

great work

Service was outstanding and as ALWAYS, my service REP Daniels was SOLID! Your service team starting with Daniels make a challenging life a lot more pleasant.

Friendly and accommodating staff! Would recommend this dealer to a friend.

Friendly and knowledgeable

Daniels, my rep is top notch! He knows what customer service is and is the best guy they have! He needs a raise!

On time and budget

Always great expertise and service!

Todd did a great job squeezing me in for service on a Monday.

Was just a oil change. In and out on time no issues

had an amazing experience

Truck was serviced quickly, and without any issues.

Easy and fast service

Todd in the service department is friendly, accommodating and knowledgeable.

Great service at the dealership.

I had a pleasant experience with Todd in the service department.

The person who served me at the front he is a professional even he remind me the recall of the transmission

Always amazing service

I bought a black Chevy Bolt LT from Paul at Chuck Olson Chev. and wanted to share my experience with you. I went to several car dealerships and looked at many different subcompacts, both gas and electric. Most sales people can not stop talking. Paul was different. In fact I think if I would have encountered him at a different dealership (Hyundai, Subaru etc...) I might have bought something different. He made that much of a difference. He didn't do anything spectacular, he simply allowed me to think. And when buying a car, it requires a lot of thought. When I asked a question, he answered it and then stopped talking. That is a great skill. I'm pretty sure if I had different facial expressions, he would have had a different approach. Jim the sales manager and Todd from Service were also amazing. I needed a pull down strap on the tailgate so I could reach it. They both were out there strategizing on how that could work. I asked the all knowing internet if a power lift could be incorporated on a Chevy EV and it said on a EUV yes. If that is at all possible on my car I would love that. I didn't buy a EUV because it is longer and I need a short vehicle. I also saw Autoease, was a possibility but wasn't sure if that would affect my warrantee. A lack of a power lift gate was almost a deal breaker.

My service guy, Daniels, knows what customer service is & I appreciate that he's always able to help me & still be kind about it. He always lets me know what my next service will need, which I appreciate it because I live on a fixed income.

Great

I feel like family at the dealership. What more can I say? I would display a lot of Chevrolet apparel and more popular accessories for sale in the waiting/accessories room. Sitting around for a while might get someone thinking about buying something! I remember seeing more displayed in the past.

Chuck Olson Chevy has provided Excellent Support for the Commercial Fleet in my Business from Day 1 . Thank you for your partnership!

Daniels is the best service manager there is. There is a different chevy dealership walking distance from my house, but I go out of my way to have my truck serviced at chuck Olsen because of Daniels.

I called on Monday requesting an appointment on Friday. The service advisor, Daniels Djohan, was back to me very quickly offering an 8:00am Friday appointment. Perfect! As usual Daniels greeted me on arrival in a courteous and professional manner. Service was performed quickly while I worked from your comfortable waiting area. Another great experience with Daniels and Chuck Olson Chevrolet! Thank you!

Friendly, diagnose problems well, on time.

Best service ever

The staff in the front office is excellent. Always kind, respectful & professional

Had a great experience at Chuck Olson Chevrolet. They were very accommodating to my schedule and the work was done efficiently. Cody was a great help!

Making appointment for service easy and service completed while I waited in a very reasonable time!!

The check-in was efficient and effective - no waiting. The estimate for cost and waiting time were accurate and appreciated.

I am very pleased that GM issued a bulletin about the glare on the windshield from the dash on sunny days, which created a visual hazard. I was not aware that GM had created a dash mat as a solution, until I heard about it from another Equinox owner. I was able to have Chuck Olsen order the dash mat for my 2024 EV Equinox and install it as part of my yearly maintenance. My service rep was Daniels. He pointed out that my vehicle registration was expired. It appears that WA state no longer sends out reminders in the mail, so I had not paid my registration for 2026. Thanks to Chuck Olsen for the good service they continue to provide.

I have a new (used) truck and I needed an oil change and diagnostic done. My schedule is tight and I needed it done e quickly and Todd at Chuck Olson got me an appointment within a few days.

Great customer service. pleasant to deal with.

I feel like family at the dealership. What more can I say? I would display a lot of Chevrolet apparel and more popular accessories for sale in the waiting/accessories room. Sitting around for a while might get someone thinking about buying something! I remember seeing more displayed in the past.

Dealer was professional and quick at finding the problems and repairing, very happy with Dealer. Disappointed that our Chevy truck is needing parts that are not consumables replaced at only 100k miles. Not so happy w/ Chevy quality

Asked for a rental car or a loaner There was none Working on my car, they dented my rear hatch and was gonna call me and tell me where to take it to get it fixed Nobody has called me back 400+ dollars of service 13% charge because I charged it on my visa You promise to fix my car nobody has contacted me

While I'm more than skeptical of GM's solution to the issue with the L79 engine. It's nothing to do with the dealer. Daniels, the service writer at Chuck Olson Chevrolet is top notch. Great communicator. Daniels / Chuck Olson have been great to deal with.

Haven't drove car yet, but, Service personnel were very professional in their (Todd) communication. Thanks Robert Koster

Efficient

I took my Chevy Bolt in for regular maintenance and to have the tires rotated. I learned that there were now annual inspections set for EVs so Chuck Olson Chevrolet service techs went through my car. I was told my tires did not need rotating, but there were some things on the list that needed to be done. Everything was done in pretty short time and I was happy with the service I got. Thanks!

Daniels knows what customer service is, he's cordial, friendly & knows what he's doing. He also helps the customer with all their needs!

Everyone is nice.

Great and friendly as usual

I’m very happy about the work they do always with my vehicle

always friendly, helpful and professional. As a widow with no automotive experince, I appreciate the honest and direct explanations to help me keep my auto on the road.

Jake was very knowledgeable and answered all of our questions.

I heard a tick, tick noise Saturday and when I took it to the dealer, the timing belt was fraying and coming off it's roller. So they replaced both that and the serpentine belt and all good.

Great service. Friendly. Timely. Good value.

Every time I’ve been here everyone has been professional, quick to help, and friendly. Bought my car here and happy to see the service department’s equally great!

Todd was a great service rep. Fast efficient service thanks.

Work completed on time and as promised. All the service people are professional, kind and treat you with respect. Chuck Olsen continues to shatter my long held belief that getting work done at dealer is more expensive than local shop. I continue to find that compared to the local shops with high ratings Chuck Olsen is very competitive for pricing.

Handled my situation with great care!

Todd accomplished my job in only 1 hour and I left completely satisfied.